1. Signing In to Your Account
Visit the official TradeVault login page. Enter your registered email or username and password. Ensure that your connection is secure (look for HTTPS and padlock icon in the browser). Avoid logging in on public networks.
Two-Factor Authentication (2FA)
Enable 2FA for extra security. Use an authenticator app or SMS-based verification to protect your account. Always keep backup codes in a safe offline location.
2. Password Recovery
If you forget your password, use the “Forgot Password” link. Enter your registered email to receive a password reset link. Choose a strong, unique password and do not reuse previous passwords.
Tip: Combine letters, numbers, and special characters. Avoid common words or easily guessable patterns.
3. Account Security Best Practices
Always use strong, unique passwords. Enable 2FA. Avoid using shared or public devices. Monitor login activity regularly to detect unauthorized access.
Email Safety
Beware of phishing emails. Never click links or download attachments from unverified sources. TradeVault support will never ask for your password or 2FA codes.
Device Security
Use antivirus software and keep your device updated. Enable disk encryption if available. Log out after each session, especially on shared devices.
4. Troubleshooting Login Issues
Clear browser cache and cookies if login fails. Try using a different browser or device. Disable VPNs temporarily if they interfere with your login. Contact support through official channels for persistent issues.
Secure Connections
Always ensure your network is private and trusted. Avoid logging in over public Wi-Fi networks to prevent interception of credentials.
5. Staying Safe Long-Term
Regularly update your password, enable 2FA, and monitor account activity. Avoid storing login information in plain text or browser autofill. Consider using a reputable password manager.
Backup Recovery Options
Maintain up-to-date recovery email addresses and phone numbers. Test password recovery periodically to ensure you can regain access in case of account issues.
6. Tips for Efficient Access
Bookmark the official login page. Use trusted devices and browsers. Set up push notifications for login attempts. Organize accounts securely if managing multiple trading accounts.